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You control which alerts you and your team receive for a store under Store Settings → Notifications. The page is a grid of store events, each with an Email switch and a Discord switch, plus mobile push on the native app.
These toggles affect merchant and team alerts only. Your customers’ emails
  • receipts, delivery notices, subscription reminders - are not controlled here and always send.

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What you can toggle

If you turn on nothing else, turn on Order Undeliverable and Out Of Stock. Those two are the ones where a delay costs you a sale that has already been paid for.

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Discord alerts

To receive alerts in Discord, paste a Discord webhook URL under Destinations on the same tab. The badge switches from “Not connected” to “Connected”, and the Discord switches stay disabled until a webhook is set (“Configure a Discord webhook below to enable”). Discord receives store-activity events only, delivered as embeds: orders, tickets, reviews, stock, disputes, payouts and payment-configuration events. Account, login, plan and customer-facing emails are never sent to Discord.

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If Discord alerts stop arriving

1

Check the webhook is still saved

Store Settings → Notifications → Destinations.
2

Check the event's Discord switch is on

Email and Discord are toggled independently per event.
3

Check the webhook still exists in Discord

Deleting a channel or webhook in Discord silently breaks delivery.
4

Wait a few minutes

Preference changes are cached, so allow a short delay before judging a change by the next event.

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Mobile push

On the native mobile app you can enable or re-register push notifications per device from the same Notifications settings.

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Who receives store alerts

Store alerts such as Order Delivered and Order Undeliverable go to team members who hold the relevant store permission. If a team member isn’t receiving something they should, check their permissions before assuming the notification is broken. See Teams & Permissions.

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Emails that arrive regardless

Account-level email is not controlled by this page. These always send:
  • Account verification and security alerts (new logins, password and email changes)
  • Plan and billing lifecycle emails, and wallet balance notices
  • Data-export notifications and team invitations
  • Buyer Protection invoices and claim alerts

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Notifications vs webhooks

Notifications are for humans; webhooks are for software. If you want an alert in a channel someone reads, use this page. If you want to sync orders into your own system, fire fulfilment, or drive automation, use webhooks - they are signed, logged, retried and resendable, none of which applies to a Discord message.
Discord notification destinations are configured here, not on the Webhooks page. The Webhooks page carries a banner saying exactly that.

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Next steps

Store Webhooks

Machine-readable order events for your own systems.

Managing Orders

What to do when an alert tells you something went wrong.