Close ticket
curl --request DELETE \
--url https://api.komerza.com/stores/{storeId}/tickets/{ticketId} \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.komerza.com/stores/{storeId}/tickets/{ticketId}"
headers = {"Authorization": "Bearer <token>"}
response = requests.delete(url, headers=headers)
print(response.text)const options = {method: 'DELETE', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.komerza.com/stores/{storeId}/tickets/{ticketId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.komerza.com/stores/{storeId}/tickets/{ticketId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "DELETE",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.komerza.com/stores/{storeId}/tickets/{ticketId}"
req, _ := http.NewRequest("DELETE", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.delete("https://api.komerza.com/stores/{storeId}/tickets/{ticketId}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.komerza.com/stores/{storeId}/tickets/{ticketId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"success": true,
"message": "<string>",
"code": "<string>",
"data": "<unknown>"
}{
"success": true,
"message": "<string>",
"code": "<string>",
"data": "<unknown>"
}{
"success": true,
"message": "<string>",
"code": "<string>",
"data": "<unknown>"
}{
"success": true,
"message": "<string>",
"code": "<string>",
"data": "<unknown>"
}{
"success": true,
"message": "<string>",
"code": "<string>",
"data": "<unknown>"
}Tickets
Close Ticket
Closes the given ticket.
Requires the stores.tickets.delete permission.
DELETE
/
stores
/
{storeId}
/
tickets
/
{ticketId}
Close ticket
curl --request DELETE \
--url https://api.komerza.com/stores/{storeId}/tickets/{ticketId} \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.komerza.com/stores/{storeId}/tickets/{ticketId}"
headers = {"Authorization": "Bearer <token>"}
response = requests.delete(url, headers=headers)
print(response.text)const options = {method: 'DELETE', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.komerza.com/stores/{storeId}/tickets/{ticketId}', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.komerza.com/stores/{storeId}/tickets/{ticketId}",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "DELETE",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.komerza.com/stores/{storeId}/tickets/{ticketId}"
req, _ := http.NewRequest("DELETE", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.delete("https://api.komerza.com/stores/{storeId}/tickets/{ticketId}")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.komerza.com/stores/{storeId}/tickets/{ticketId}")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Delete.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"success": true,
"message": "<string>",
"code": "<string>",
"data": "<unknown>"
}{
"success": true,
"message": "<string>",
"code": "<string>",
"data": "<unknown>"
}{
"success": true,
"message": "<string>",
"code": "<string>",
"data": "<unknown>"
}{
"success": true,
"message": "<string>",
"code": "<string>",
"data": "<unknown>"
}{
"success": true,
"message": "<string>",
"code": "<string>",
"data": "<unknown>"
}Closed and Resolved are final states. Neither you nor the customer can
reopen a closed ticket - they have to open a new one, losing the thread’s
context. Reply instead if the conversation is still live.
Authorizations
Your API key goes here
Path Parameters
The ID of the store the ticket belongs to
The ID of the ticket to close
Response
The object was successfully deleted.
Represents a default generic response for API endpoints.
Indicates whether the operation or response was successful.
A descriptive message providing additional context or information about the response.
The error code (if there was an error) to use when referencing the error
Represents the data associated with a response.
Last modified on August 2, 2026
⌘I