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DELETE
Close ticket
Closed and Resolved are final states. Neither you nor the customer can reopen a closed ticket - they have to open a new one, losing the thread’s context. Reply instead if the conversation is still live.

Authorizations

Authorization
string
header
required

Your API key goes here

Path Parameters

storeId
string<uuid>
required

The ID of the store the ticket belongs to

ticketId
string<uuid>
required

The ID of the ticket to close

Response

The object was successfully deleted.

Represents a default generic response for API endpoints.

success
boolean
required

Indicates whether the operation or response was successful.

message
string | null

A descriptive message providing additional context or information about the response.

code
string | null

The error code (if there was an error) to use when referencing the error

data
any | null

Represents the data associated with a response.

Last modified on August 2, 2026