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PUT
/
stores
/
{storeId}
/
tickets
/
{ticketId}
Add ticket reply
curl --request PUT \
  --url https://api.komerza.com/stores/{storeId}/tickets/{ticketId} \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "message": "<string>"
}
'
{
  "success": true,
  "message": "<string>",
  "code": "<string>",
  "data": {
    "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "dateCreated": "2023-11-07T05:31:56Z",
    "subject": "<string>",
    "status": 0,
    "storeId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "customerId": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
    "emailAddress": "<string>",
    "entries": [
      {
        "id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
        "dateCreated": "2023-11-07T05:31:56Z",
        "message": "<string>",
        "name": "<string>"
      }
    ]
  }
}

Authorizations

​
Authorization
string
header
required

Your API key goes here

Path Parameters

​
storeId
string<uuid>
required

The ID of the store the ticket belongs to

​
ticketId
string<uuid>
required

The ID of the ticket to add the response to

Body

The form containing the response to add to the ticket

Form for creating a new ticket response

​
message
string
required

The message/response to give in the ticket

Required string length: 1 - 2048

Response

The object was successfully created.

Represents a default generic response for API endpoints.

​
success
boolean
required

Indicates whether the operation or response was successful.

​
message
string | null

A descriptive message providing additional context or information about the response.

​
code
string | null

The error code (if there was an error) to use when referencing the error

​
data
object

A ticket opened by a customer in relation to a question or problem with a product