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Refund order
Refunds move real money and cannot be undone. Only Delivered orders can be refunded, always for the full amount - there are no partial refunds.A successful refund also reverses any affiliate commission and the Buyer Protection accrual on that order.For cryptocurrency, custom payment methods, Cash App and PayPal Friends & Family, marking an order refunded moves no money - you must return the funds yourself. Those methods can only refund to customer balance.

Authorizations

Authorization
string
header
required

Your API key goes here

Path Parameters

storeId
string<uuid>
required

The ID of the store the order will be refunded in.

orderId
string<uuid>
required

The ID of the order to refund

Body

application/json

The form containing the reason for the refund

Represents the form used to process a refund for an order.

reason
enum<integer>
required

Indicates a duplicate transaction or order as the reason for a refund.

Available options:
0,
1,
2,
3
destination
enum<integer>
required

Where a refund should be sent.

Available options:
0,
1

Response

The object was successfully created.

Represents a default generic response for API endpoints.

success
boolean
required

Indicates whether the operation or response was successful.

message
string | null

A descriptive message providing additional context or information about the response.

code
string | null

The error code (if there was an error) to use when referencing the error

data
object

Represents a refund associated with a specific user, order, and reason for payment adjustment.

Last modified on August 2, 2026