> ## Documentation Index
> Fetch the complete documentation index at: https://docs.komerza.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Tickets

> Gets the tickets in the store.
Requires the `stores.tickets.view` permission.

## Filterable Fields

This endpoint supports filtering and sorting. See the [Filtering & Sorting Guide](/api-reference/filtering) for syntax details.

| Field | Type | Description |
| - | - | - |
| `subject` | string | Search ticket subject (case-insensitive contains) |
| `status` | integer | Filter by ticket status. See [Ticket Status](/api-reference/enums#ticket-status) |
| `customerEmail` | string | Filter by customer email (case-insensitive contains) |
| `dateFrom` | datetime | Filter tickets created on or after this date |
| `dateTo` | datetime | Filter tickets created on or before this date |

**Example:**

```bash theme={null}
# Open tickets from last 7 days
GET /stores/{storeId}/tickets?filters=status==0,dateFrom>=2025-11-20

# Tickets by customer email
GET /stores/{storeId}/tickets?filters=customerEmail@=*user@example.com
```


## API Specification

The full API specification for this endpoint is available in the [documentation index](https://docs.komerza.com/llms.txt).


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